Support

We're here to help.

Contact us

Email zazamediaapps@gmail.com for any question, bug report, feedback or feature request. We typically reply within a few business days.

Subscriptions (Swoopic Premium)

Swoopic Premium unlocks unlimited daily swipes and the Quick Clean finders (largest files, similar photos, blurry photos). It's offered as a weekly or yearly auto-renewing subscription; the yearly plan starts with a 3-day free trial.

• Manage or cancel: on iOS, open Settings → your name → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions.
• Restore purchases: sign in with the same account and tap Restore purchases on the paywall — your premium is tied to your account.
• Billing issues: refunds are handled by Apple (App Store) or Google (Play Store) per their policies.

Delete your account

You can request deletion here — we permanently remove your account and its data.

FAQ

Are my photos uploaded anywhere? No. Swoopic reads your photo library on your device and all analysis (duplicates, blur) runs locally. Only your sign-in email and subscription status are stored on our servers.

I deleted something by accident — can I get it back? Yes, for a while. Deleted photos go to your system's Recently Deleted (iOS) or Trash (Android) and stay recoverable for about 30 days.

Why do I see "downloading from iCloud"? With iCloud Photos "Optimize Storage", originals may live in iCloud. Swoopic downloads what it needs to show you a sharp preview and reports progress while doing so.

What's the free daily limit? Free users get 100 keep/trash decisions per day. Premium removes the cap.